Terms and Conditions

Last updated: September 8, 2025

1. Agreement to Terms

By accessing and using HackUtilities' website and desktop application ("Services"), you accept and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Description of Services

Website

Our website provides information about HackUtilities software, documentation, and facilitates license purchases.

Desktop Application

HackUtilities desktop application is a suite of utility tools that operates primarily offline on your local device. The application requires license activation through our servers but otherwise processes all data locally.

3. Software License

License Grant

Subject to your compliance with these Terms and payment of applicable fees, HackUtilities grants you a limited, non-exclusive, non-transferable license to use the desktop application on devices you own or control.

License Activation

  • Each license must be activated using a valid license key
  • License activation requires internet connectivity to validate with our servers
  • We collect minimal device information (unique ID, platform) solely for license validation
  • License transfers between your devices may be permitted subject to our policies

License Restrictions

You may not:

  • Share, distribute, or transfer your license key to others
  • Reverse engineer, decompile, or disassemble the software
  • Remove or modify any proprietary notices or labels
  • Use the software for illegal or unauthorized purposes
  • Circumvent license activation or validation mechanisms

4. Purchases and Payments

Payment Processing

All payments are processed by Paddle, our merchant of record. By making a purchase, you agree to Paddle's terms of service and privacy policy. We do not store your payment information.

Pricing and Taxes

  • Prices are subject to change without notice
  • All applicable taxes will be calculated at checkout
  • Prices are displayed in the currency selected at checkout

Refunds

Refund requests are handled by Paddle according to their refund policy. Generally, refunds may be available within 30 days of purchase for legitimate reasons. License keys that have been extensively used may not be eligible for refund.

5. User Responsibilities

You agree to:

  • Use the Services in compliance with all applicable laws
  • Protect your license key and account information
  • Provide accurate information during purchase and registration
  • Use the software only for legitimate purposes
  • Report any security vulnerabilities or bugs responsibly

6. Privacy and Data

Your privacy is important to us. Our collection and use of information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Key points:

  • We collect minimal data necessary for license validation
  • Your work data remains completely private on your device
  • We use privacy-focused analytics (Plausible) for our website
  • No personal analytics or tracking in the desktop application

7. Intellectual Property

HackUtilities and all related content, features, and functionality are owned by us and protected by copyright, trademark, and other intellectual property laws. You retain ownership of any data you process using our software.

8. Service Availability

While we strive for high availability, we do not guarantee uninterrupted access to our Services. We may suspend or discontinue Services for maintenance, updates, or other reasons with reasonable notice when possible.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HACKUTILITIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, PROFITS, OR BUSINESS INTERRUPTION.

Our total liability for any claim arising from these Terms or your use of our Services shall not exceed the amount you paid for the relevant license in the 12 months preceding the claim.

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Termination

We may terminate or suspend your license and access to our Services immediately, without notice, for any reason, including breach of these Terms. Upon termination, your right to use the software ceases immediately.

12. Updates and Modifications

Software Updates

We may provide updates to the desktop application. Some updates may be required for continued functionality, while others may be optional.

Terms Updates

We may modify these Terms at any time. Significant changes will be communicated through our website or email. Continued use after changes constitutes acceptance of the modified Terms.

13. Governing Law

These Terms are governed by and construed in accordance with applicable laws. Any disputes shall be resolved through binding arbitration or in courts of competent jurisdiction.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15. Contact Information

For questions about these Terms, please contact us:

Email: [email protected]

Support: [email protected]

Summary

Key Points:

  • ✓ Licensed software with activation requirements
  • ✓ Payments processed securely through Paddle
  • ✓ Privacy-focused with minimal data collection
  • ✓ Offline-first desktop application
  • ✓ Standard legal protections and limitations
  • ✓ Clear user responsibilities and restrictions